0845 Numbers Explained

What are 0845 numbers? 0845 numbers are phone numbers that sit on top of your existing telephone number. As these phone numbers can terminate to any phone in the country a generic term for these numbers is Non Geographic Number or NGN for short.

Why does my company need an 0845 number?

  • Increased response to marketing campaigns.
  • 0845 numbers give a prestigious and established image to a company.
  • The caller only pays the cost of a local call even if they're calling from the other end of the country.
  • Memorable 0845 numbers are available, again helping with advertising effectiveness.
  • You can take 0845 numbers with you should you move offices saving the need to reprint business cards etc.
  • 0845 numbers can be redirected to an alternative phone number within 24 hours meaning they are ideal for disaster recovery situations (flood, fire, builders accidentally cutting through a phone line)

Can I terminate my 0845 number to a mobile phone? Yes. 0845 numbers can terminate to any land-line phone number or mobile number in the UK. Additional costs apply when terminating an 0845 number to a mobile phone, click here for more details.

What does it cost for me to have an 0845 number through you? Our bronze standard numbers are provided without any setup fees or monthly rentals to you and if your 0845 number terminates to a land-line there are no costs to receive calls. More memorable numbers are available for a one off set up fee.

Is there a minimum contract length? There are no minimum contract terms for our 0845 numbers,

Is there a limit to how many calls I can receive on my 0845 number? No not at all, in fact the more the merrier.

How do I start receiving calls on my 0845 number? As part of the order process we will ask you to provide a "terminating number" i.e. a land-line or mobile phone number. Once we have set you up with our 0845 number we will send you an email or call you to confirm it has gone live, this is usually by the next working day.

Can I still use my old phone number? Yes people will still be able to call you on your old telephone number.